FAQ

Which tile adhesive should I choose?

Choose according to the tile type, size, weight, installation surface, and location. Porcelain tiles, large tiles, and natural stone may need different products. Share these details so we can help you choose.

Can your stone adhesive be used with all natural stone?

Not necessarily. Some stones can stain, change color, or bend when exposed to moisture. Coatings on the back of the stone can also affect bonding. Confirm suitability and carry out a small test where needed.

How can I reduce hollow spots under tiles?

Prepare a flat, clean surface and spread the adhesive evenly with a suitable notched trowel. Larger tiles may also need a thin layer of adhesive on the back. Check coverage during installation, and do not lay tiles after the spread adhesive has formed a dry skin. Use separate leveling and waterproofing products where required.

What information should I send when asking for a quote?

Tell us what you are building or repairing, the surface type, the application thickness, the quantity, and the delivery destination. Include any special strength or completion-time requirements. Before ordering, confirm the product details, instructions, test documents, packaging, and shelf life.

How do I place an order?

Contact us through our website with the products, quantities, and delivery location you need. We will confirm the quotation and order details with you.

How can I get a quote?

Please provide the product name, specifications, quantity, and destination port. If you are unsure which product to choose, tell us what you will use it for.

What if I don’t know which product to choose?

Send us your project details, site photos, or requirements. We will help you select a suitable product.

What is your minimum order quantity?

The minimum order quantity depends on the product and packaging requirements. Please contact us for details.

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