FAQ

Can I place a small trial order?

Tell us which products and quantities you would like to try. We will check whether a trial order can be arranged.

Can I request samples?

Please contact us to discuss sample availability. Any sample and shipping costs will be confirmed before dispatch.

Can I order different products together?

Please send us your product list. We will confirm whether the items can be shipped together based on quantities, availability, and shipping requirements.

Does the price include shipping?

Please check the terms shown in your quotation. Provide your delivery location or destination port so we can calculate shipping costs.

What payment methods do you accept?

Payment methods and payment terms will be agreed before ordering and stated in the order or contract.

How soon can you ship my order?

The lead time depends on the products, quantities, stock availability, and packaging requirements. We will confirm the schedule before you order.

Can you ship to my country?

Please provide your country and destination port. We will check shipping options and any relevant requirements.

How can I check my order status?

Contact your sales representative for updates on production, order preparation, and shipment.

Inquiry Now

We will get back to you within one business day. Please check your email regularly.

Submit